University IT security professionals have received alerts concerning a phishing attempt from an attacker claiming to be "Helpdesk Team". The message asks you to click on a link to upgrade your account. It claims that maintenance is being performed. This e-mail is a fraudulent message. ITS will NEVER ask anyone for their PAWS password or other personally identifiable information in an e-mail. If you receive this message, DO NOT click the link or paste it into your browser's address bar.
A copy of the phishing attempt is shown below for reference.
This message is from our Helpdesk Team to all webmail account owners. We noticed that your webmail account has been compromised by spammers. The center is currently performing maintenance and upgrading its database. We intend upgrading our Email Security Server for better online services.Please Click the link below to validate your mailbox and upgrade your account http : / / maintainance . clanteam . com/
Please upgrade your account to prevent it from being deactivated from our database.